This will leave you at this screen with a QR code on your computer: Once your mobile device is ready, click Next. Before you press next, go ahead and get your mobile device ready. Go ahead and click Next.Ī “Keep Your Account Secure” screen will then appear. This means MFA has been turned on for your account. Click Done and you will be automatically logged into KaseyaOne.You may be greeted by the below screen when you log into WCSU email using your WCSU credentials.If the code is correct, you will see a screen that says Success. Enter the code generated by the app and click Next. Now in KaseyaOne, enter the 2FA code you see for your KaseyaOne account in the Microsoft Authenticator app in the field 3. The Accounts screen of the app shows you your account name and a verification code. Now enter the code from Step 2, and then select Finish. Select Or enter code manually at the bottom of the screen. Then open the Microsoft Authenticator app, select the + ( Add account) icon in the upper right, and then select Other (Google, Facebook, etc.). On the KaseyaOne Set Up 2FA page with the QR code, click the Can't scan? link in Step 2. Please review the links at the end of this article for instructions for some of the other Authenticator apps. * The following steps are specifically for the Microsoft Authenticator app, but should be similar in other apps. Follow the steps below to add the KaseyaOne 2FA account manually: If you click Continue, you will overwrite an existing 2FA account (like your Microsoft Azure or IT Glue MFA) and it will not only break your access to that account but also will not allow you to log into KaseyaOne. The message may be different on your app but will be similar in nature. When using your Authenticator app to scan the QR code during the 2FA setup, the app may present a message that says, "This action will overwrite existing security information for your account: To prevent being locked out of your account, continue only if you initiated this action from a trusted source." with the option to Cancel or Continue. There is a known issue when adding a 2FA account with the same email account as an already existing 2FA account. Why is my KaseyaOne 2FA not working after adding it to my Authenticor app?
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